Last updated: February 14, 2026
FlipLens AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resale scanning service ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.
Account Information: When you create an account, we collect your name, email address, and authentication credentials provided through our login system.
Scan Data: When you scan items, we collect the images you upload, item descriptions, pricing data, and scan results. This data is stored to provide your scan history and improve our service.
Payment Information: Payment processing is handled by Stripe. We do not store your full credit card number, CVV, or expiration date. We may store a Stripe customer ID to manage your subscription.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, scan frequency, device type, browser type, and IP address.
Email Address: If you use our Quick Flip calculator or subscribe to our newsletter, we collect your email address for communication purposes.
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process transactions and manage subscriptions; (c) send you service-related communications; (d) analyze usage patterns to improve our AI models and user experience; (e) generate anonymized, aggregated analytics and market trend reports; (f) detect and prevent fraud or abuse; (g) comply with legal obligations.
We do not sell your personal information to third parties. We may share information in the following circumstances: (a) with service providers who assist in operating the Service (e.g., Stripe for payments, cloud hosting providers); (b) in anonymized, aggregated form for analytics, market research, and trend analysis that cannot be used to identify individual users; (c) when required by law, regulation, or legal process; (d) to protect the rights, property, or safety of FlipLens AI, our users, or the public; (e) in connection with a merger, acquisition, or sale of assets.
We retain your account information and scan history for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law. Anonymized, aggregated data may be retained indefinitely for analytics purposes.
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your personal information; (d) object to or restrict certain processing; (e) data portability; (f) withdraw consent. To exercise these rights, please contact us at [email protected].
We use essential cookies for authentication and session management. We may also use analytics tools to understand how users interact with the Service. You can control cookie settings through your browser preferences, though disabling essential cookies may affect Service functionality.
The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].